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B2B Insights & Innovation Blog
Perspectives on secure growth, digital transformation, and tech enablement for regulated and innovation-driven industries.
How Legacy Call Centers Put Compliance at Risk and How CCaaS Solves It
Navigating the complexities of compliance in regulated industries presents a significant challenge, particularly when operating with...
William Deady
Aug 264 min read
Is Shadow AI Quietly Sabotaging Your Compliance Strategy? A Candid Conversation About 2025’s Hidden Risks
Introduction – The conversation starts here "Our people keep using ChatGPT plug‑ins... is that a problem?" "We don’t even know how many...
William Deady
Jul 314 min read
Navigating Massachusetts' Cyber Insurance Law: Essential Insights for IT Leaders in Regulated Industries
In the swiftly changing realm of cybersecurity, Massachusetts' Cyber Insurance Law emerges as a crucial development for IT leaders in...
William Deady
Jul 76 min read
Digital Transformation Is About Trust, Not Just Technology
Why Regulated Industries Need to Lead with Clarity, Privacy, and Human-Centered Design Why Trust Is the Missing Piece in Most Digital...
William Deady
May 132 min read
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