Outdated Telecom Isn’t Just a Tech Problem. POTS Line Replacement Is a Public Safety Priority.
- William Deady
- Jun 3
- 2 min read
As legacy POTS lines quietly disappear, many government agencies are still operating on telecom infrastructure that hasn’t been touched in decades. This isn’t just about upgrading phone systems. It’s about protecting the systems that communities depend on every single day.
From elevators and intercoms to fire panels and emergency alerts, essential services are still tied to copper lines. And when those lines fail, the impact isn’t theoretical. It’s real. Continuity suffers. Compliance is at risk. Safety takes a hit.
What Agencies Are Overlooking
In recent conversations with CIOs, IT directors, and facilities managers, a common thread keeps coming up. They are only just beginning to take inventory of which systems are still running on analog, and they’re often surprised by what they find.
Here are a few questions I ask in almost every discovery conversation:
Which of your essential systems still rely on analog phone lines?
Do you have a POTS line replacement strategy or VoIP migration plan in place?
How are you ensuring communication resilience during power outages or remote access situations?
These aren’t just checklist items. They are strategic decisions tied directly to operational readiness and public safety. Too many agencies treat them as an afterthought. That is, until something breaks.
Why POTS Line Replacement Can’t Wait
The shift away from copper infrastructure is already happening. Carriers are phasing out support. Failures are being reported. Regulatory compliance is becoming harder to maintain without a modern, monitored system in place.
The public sector doesn’t just need a telecom upgrade. It needs a proactive POTS line replacement plan that accounts for:
Emergency systems continuity
Code and compliance alignment
Disaster recovery readiness
Cross-departmental visibility
Ignoring this puts essential services at risk and creates exposure to preventable disruptions.
Enabling a Proactive Approach for Government Leaders
The Deady Group works alongside public sector organizations to uncover these risks early. We are not implementing systems ourselves. We help leaders take stock of what they have, identify where the gaps are, and connect with the right partners to move forward with confidence.
POTS line replacement isn’t a one-size-fits-all project. Every facility has different priorities, timelines, and constraints. Through our relationship with ComTec Systems, we help agencies navigate that complexity with purpose-built solutions designed for scale, compliance, and resilience.
This is about enabling action before problems arise. Not reacting after the fact.
The Clock Is Ticking
Carriers are moving fast. Failures are already happening. The agencies that plan now are the ones best positioned to avoid unnecessary crises.
If this conversation isn’t happening in your organization yet, it should be. There is still time to be proactive.
Want a quick gut check?
Download our Free checklist: 5 Signs Your Infrastructure Is Still at Risk
It’s a simple tool to help you spot outdated systems and start planning your next step.
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