We deployed a Microsoft Teams voice platform across six locations with ComTec's support. It’s reliable, cost-effective, and has significantly improved internal communication.
John DiLuia
Director of IT, Land O’ Frost
Industries We Support
Key Capabilities
Microsoft Teams Direct Routing
Enable full PSTN voice calling inside Teams with advanced call features, global support, and seamless integration.
UCaaS with Omnichannel Contact Center
Unify voice, chat, SMS, and video into a single platform. Improve customer service and internal support with intelligent routing and self-service capabilities.
Voice Continuity & Disaster Recovery
Ensure uninterrupted communication with built-in failover, SIP endpoint support, and remote office routing even if Teams or internal systems go down.
Real-Time Analytics & Call Monitoring
Track call quality, response time, and user performance with intuitive dashboards that support better staffing and training decisions.
Overview
We help organizations modernize how they connect teams, customers, and partners. Our partner, ComTec Systems, delivers enterprise-grade UCaaS and VoIP solutions that integrate with platforms like Microsoft Teams and support hybrid environments. Whether you're upgrading legacy systems or enabling remote teams, these tools are built to be reliable, scalable, and secure.
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